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NCC resolves 17,851 consumer complaints in 2019

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Nasiru Yusuf

The Nigeria Communication Commission (NCC) has successfully resolved 19,841 consumer complaints in 2019.

The Executive Vice chairman of the commission, Prof. Umar Garba Dambatta disclosed this while highlighting the success recorded by the commission in 2019.

He said the figure represent 90% of 19,841 complaints the commission received from telecommunications consumers across its various consumer complaints channel.

“Specifically, a total of 18, 717 complaints were lodged through the NCC Contact Centre by the customers to the Commission with a larger percentage satisfactorily solved.

“Based on their satisfaction with all these facilities provided for them to resolve their issues, a total of 19,345 satisfied consumers sent notes of commendation/appreciation to the Commission through calls made to the NCC Contact Centre and e-mails received via the NCC Consumer Portal. All of these were to appreciate the various regulatory interventions that helped in satisfactorily resolving their telecoms service-related issues,” Mr Dambatta said.

According to him in 2019, exposure to unsolicited text messages by the consumers has declined drastically through the popularisation by the Commission and the resultant activation of the Do-Not-Disturb (DND) Short Code 2442 facility by the subscribers.

He said so far, a total of 22,356, 919 subscribers have now activated the DND service either fully or partially.

Telecommunications listing on NSE

The executive vice chairman also revealed that, one of the remarkable achievements of the NCC in 2019 which has not only impacted the industry but also bolstered the entire economy was the Commission’s regulatory efforts in listing of MTN and Airtel Africa on the Nigerian Stock Exchange (NSE).

Prof. Dambatta, said “The MTN listing has helped to translate into action, an important objective of the Commission, which is to promote local investment and ownership in the telecom sector. Also, with MTN’s shares available in the capital market, it is expected that Nigerians will buy shares and by purchasing the shares of MTN, they will be financially empowered and be socially transformed.”

According to him, “One of the benefits of MTN listing and those of other operators to follow, therefore, is that the telecommunications company would be able to raise more capital for network expansion which, in turn, will bring about an improvement in the quality of service (QoS) and quality of experience (QoE) for the consumers of telecoms services, which is also a cardinal function of the Commission.”

He said NSE and shareholder bodies have commended the effort of the NCC in making the capital market more resilient through facilitating the listing of MTN, a move that was fallout of the conditions it gave MTN following its violation of Subscriber Identification Module (SIM) registration rule.

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Ulama Forum describes Anambra killing as barbaric, seeks life compensation

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Nasiru Yusuf

The Ulama Forum in Nigeria has described the recent killing of a pregnant woman Harira and her four children in Isulo, Orumba North Local Government Area of Anambra State as a barbaric.

KANO FOCUS reports the Forum also appealed to Muslims in Northern Nigeria and other places to resist the temptation of any unlawful reprisal.

The Forum made the appeal on Friday in a statement jointly signed by Aminu Inuwa Muhammad and Sa’id Ahmad Dukawa chairman and secretary respectively.

“The Forum is deeply saddened by the satanic and terrorist activities of the illegal and outlawed Indigenous Peoples of Biafra (IPOB), the most recent of which is the unprovoked cold blooded murder of a law abiding pregnant woman, her four innocent children and six other northerners in Isulo, Orumba North Local Government Area of Anambra State on Sunday, 22nd May, 2022.

“We now have reason to lend our weight to the voices objecting to the release of the IPOB’s leader, Nnamdi Kanu. The latest crime of the group he leads, in murdering Harira, her children and six others for no reason than their being Muslims of Northern Nigeria extraction, must be added to the list of his unrepentant crimes until the full wrath of the law is brought down on him,” statement said.

To this end, the Forum called on the Anambra state government to apologise to Muslim community, pay full life compensation to the relatives of the deceased and take measures to stop the barbaric and terrorist acts.

It also called on the federal government and the security agencies to demonstrate that they are capable of protecting the lives and properties of Nigerian citizens irrespective of where they decide to reside in Nigeria, just as sanctioned by the Constitution of the Federal Republic of Nigeria, African Charter of Human and Peoples’ Rights, Universal Declaration of Human Rights and other international instruments.

“We are in such a state of grief and mental hardship inflicted upon us by IPOB that we need to say no more!!!

“We are watching to see whether there are responsive and responsible governments in Anambra state in particular and other states in the east where such unprovoked acts of barbarism and terrorism are being perpetrated over the years. May justice and peace prevail in Nigeria. Ameen,” the statement concluded.

It will be recall that some gunmen believe to be members of proscribed Indeginous People of Biafra (IPOB) have killed a pregnant woman and her four children in Anambra state.

Below is the list of clerics who signed the statement

1) Malam Aminu Inuwa Muhammad (Chairman) Kano

2) Prof. Mansur Ibrahim mni  Sokoto

3) Dr. Bashir Aliyu Umar   Kano

4) Dr. Sa’id Ahmad Dukawa Kano

5) Dr. Abubakar Muhamad Sani B/Kudu  Jigawa

6) Dr. Khalid Abubakar Aliyu   Kaduna

7) Prof. Muhammad Babangida Muhammad Kano

8) Prof. Salisu Shehu  Bauchi

9) Prof. Ahmad Bello Dogarawa   Kaduna

10) Mal. Ahmad Bello Abu Maimoona   Katsina

11) Dr. Muhammad Alhaji Abubakar  Borno

12) Malam Muhammad Lawal Maidoki, Sadaukin Sokoto  Sokoto

13) Malam Aminu Aliyu Gusau  Zamfara

14) Mal. Shehu Muhammad Maishanu  Zamfara

15) Prof. Muhammad Amin Al-Amin  Katsina

16) Barr. Ibrahim Muhammad Attahir   Gombe

17) Dr. Salisu Ismail   Jigawa

18) Dr. Abubakar Sa’idu   Gombe

19) Engr. Ahmad Y. M. Jumba   Bauchi

20)  Amir Abdullahi Abubakar Lamido   Gombe

21) Dr. Ibrahim Adam Omar Disina  Bauchi

22) Prof. Ahmad Murtala   Kano

23) Prof. Usman M. Shuaibu Zunnurain  Katsina

24)  Engr. Basheer Adamu Aliyu   (Secretary) Kano

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2,289 delegates vote Gawuna as APC governorship candidate in Kano, Sha’aban kicks

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Nasiru Yusuf

Kano state Deputy governor Nasiru Yusuf Gawuna has won All Progressive Congress APC governorship primary election.

KANO FOCUS reports that Gawuna defeated his opponent Sha’aban Ibrahim Sharada to emerge winner of the Primary election held in the late hours of thursday at the Sani Abacha Sports Complex, Kofar Mata, Kano.

Declaring the result, the Chairman of the governorship primary election committee Tijjani Yahaya Kaura said Gawuna polled 2,289 votes while Sha’aban scored 30 votes.

He added that about 2,420 delegates participated in the exercise with 2,339 total votes cast, while 20 votes were declared invalid.

He declared that “I Sen.Tijjani Yahaya Kaura, Chairman of Kano APC Governorship Primary Election Committee  on behalf of the National working committee of our party hereby announced that result for this election have been collated and counted accordingly. I hereby certified that Dr.Nasiru Yusuf Gawuna having scored the highest number of votes is hereby declared the winner.

“He is therefore the standard flag bearer of the APC in the Gubernatorial election that will take place in 2023 in Kano State he said”.

In his acceptance speech, Gawuna thanked Allah for the victory and expressed appreciation to his boss Abdullahi Ganduje, the party leaders and delegates.

While appealing to all party members to join hands and work hard towards the success and victory of the APC during the general elections, he commended them for conducting themselves in an orderly and peaceful manner during the primary election.

On his part, Governor of Kano state Abdullahi Ganduje commended the election committee for a thorough and transparent exercise.

However, Sharada has kicked against the process, saying it was manipulated to scheme him out. He said he wrote complaint to Independent National Electoral Commission INEC and other security agencies.

The primary election was supervised by the representatives of the Independent National Electoral Commission, INEC, the Police and Department of State Security.

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Swarm of bees kills school pupil in Tofa local government area

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Nasiru Yusuf

Swarm of bees has attacked and killed Ismail Hussaini (Halifa) at Yanoko Nomadic Primary school, Yanoko village, Tofa local government area of Kano state.

KANO FOCUS reports that the incident happened on Thursday while pupils were talking lesson.

An uncle to the deceased Sunusi Bature Dawakintofa told KANO FOCUS that the attack happened while late Hussaini was in school and could not because of a broken limp due to sickle cell anaemia.

The village head of the town Habibu Bello (Sarkin Fulanin Yanoko) confirmed the incident, saying that late Hussaini was rushed to Tofa General Hospital where he died in the afternoon.

Nomadic education is a sub-component of the Nigerian formal educational system which aims to offer equal opportunities to all social groups, irrespective of ethnicity, geographical origin, gender, or social class.

Kano has 380 nomadic schools, making it second state with highest number of such schools after Bauchi.

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