Connect with us

Headlines

NCC enlightens BUK students on rights, privileges as telecoms consumers

Published

on

NCC Management and Bayero University staff

Nasiru Yusuf

 

 

The Nigerian Communications Commission (NCC) has hosted another edition of Campus Conversation (CC), at the weekend in Bayero University, Kano (BUK), where officials of the Commission engaged in intensive enlightenment of students of the varsity on their rights and privileges as telecoms consumers.

KANO FOCUS reports that the Campus Conversation is a sub-programme of the Telecom Conversations (TCs), a modified consumer information and education outreach programme in the purview of NCC’s Consumer Affairs Bureau (CAB).

It consists of six sub-programmes, all conceived to target different categories of telecom consumers in order to empower them with the right information they require to make informed decisions.

Addressing a large gathering of students during the CC recently, the Director, Consumer Affairs Bureau, NCC, Efosa Idehen, said the Conversation at BUK is the fourth edition in a series, organized to enlighten the student segment of telecom consumers about their rights, privileges and obligations to enhance quality of experience in respect of telecom services.

Represented by the Head, Consumer Policy Development and Monitoring, Hafsat Lawal, Idehen said the objective of the CC is to ensure that telecom consumers on university campuses are adequately informed and educated on their rights and privileges.

Head, Consumer Policy Development and Monitoring, Hafsat Lawal, Idehen

Additionally, Idehen said, through the Conversation, students as telecoms consumers are able to acquire knowledge to make informed decisions and be able to protect themselves from unwholesome practices by service providers.

The Director Consumer Affairs outlined numerous channels the NCC had emplaced for aggrieved consumers to seek redress.

These channels include the NCC Consumer Portal through which consumers can lodge complaints and also learn about consumer-centric activities of the Commission.

Other initiatives include the NCC 622 toll-free number, a second-level complaint mechanism for telecoms consumers to escalate complaints earlier lodged with their service providers which have not been addressed satisfactorily.

The Director also mentioned NCC’s corporate social media handles on Facebook, Instagram, and LinkedIn, as well as through correspondence via the NCC official email address (ncc@ncc.gov.ng).

Idehen told the students to take advantage of all the NCC channels of communication to get redress in terms of resolution of their telecom service-related complaints.

Also speaking at the event, NCC’s Director, New Media and Information Security, Alhassan Haru, emphasised the importance of cyber awareness and vigilance.

He said as NCC works with all stakeholders to enhance accessibility to the Internet for more people, cyber criminals are also on the prowl to defraud unsuspecting users of the Internet.

Thus, Haru said, “We constantly encourage the youths, especially students in universities, who are the largest individual users of the Internet to use Internet for legitimate activities and more importantly to be conscious of cyber criminals.

So, at NCC, we also ensure that we educate you in order to ensure a safe cyberspace space experience for all Nigerians.”

Earlier in her welcome address, the Head, Consumer Information and Education at NCC, Mistura Aruna, said the Commission had put in place a number of consumer-centric initiatives that CAB has been mandated to take to all shades of stakeholders.

She added that this mandate is in line with the NCC’s Strategic Management Plan (SMP) and other policy documents of the Federal Government, all of which have been streamlined in the Commission’s Strategic Vision Plan (SVP) 2021-2025 with emphasis and focus on strengthening consumer protection and empowerment.

The students, who participated at the event, enthusiastically engaged in the conversation process, asking questions to seek more clarification on telecom service-related services.

Cross section of students at the event

The Commission also distributed Information, Education and Communication (IEC) materials to the students so they can easily reference for effective and rewarding engagement with their service providers and the Commission.

Besides Campus Conversation, other types of the Telecom Conversations are: Telecom Public Sphere, Market Conversation, Professionals’ Dialogue, Village Square Dialogue, and the NYSC Sensitization.

A statement sent to KANO FOCUS by NCCs spokesperson Director Public Affairs Ikechukwu Adinde said the conversation had earlier taken place at the University of Abuja, University of Benin, and the University of Nigeria, Nsukka.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Headlines

Gov. Abba Kabir Urges Security Agencies to Quell Thuggery in Kano

Published

on

Kano State Governor, Alhaji Abba Kabir Yusuf, has beseeched security agencies operating within the state to promptly bring an end to Thuggery and other malevolent activities that are disrupting peace in specific areas of the Kano metropolis.

The Governor gives this directives at the commencement of the 15th weekly meeting of the Kano State Executive Council held at the Government House.

This was contained in a statement issued by the governor’s spokesperson, Sanusi Bature Dawakin Tofa, on Saturday.

Governor Abba Kabir expressed disapproval of the recent upsurge in Thuggery and clashes involving Yan daba, affirming that the government will not passively observe while unscrupulous elements endanger the relative tranquility and harmony enjoyed by the law-abiding citizens of the state.

He reiterated that under his administration, the state government is diligently collaborating with relevant security agencies to ensure the safety and security of the populace and their possessions at all times.

Furthermore, Governor Abba Kabir cautioned Judges against the unwarranted release of thugs, emphasizing the threat they pose to the welfare of the state’s residents and stressing the importance of prompt and equitable dispensation of justice.

Alhaji Abba Kabir also instructed security agencies to strictly adhere to their mandated duty of safeguarding the lives and properties of the citizens they serve, warning against involvement in matters beyond their designated responsibilities.

He implored the populace in the state to continue with their lawful pursuits, assuring that the government will persevere in its commitment to ensuring their protection, and requested ongoing support and cooperation for the current administration.

Continue Reading

Headlines

Emirate Tussle: Prof. Yadudu Faults Justice Liman’s Ruling, Says Judgement not Helpful For The Judicial Process

Published

on

 

Reacting to the ruling, renowned constitutional lawyer, Professor Auwalu Yadudu, told Daily Trust that the judge’s pronouncements were strange and baffling by approbating and reprobating in the same breath.

He said the development was not helpful for the judicial process, stressing that the judge assuming jurisdiction on the fundamental human rights aspect and refusing the same on the validity of the substance of the case–the Kano emirates law–has “muddled up the case, and it is very unbecoming of a judge who has now been elevated to the Court of Appeal”.

Professor Yadudu clarified that while he was not accusing the judge of any impropriety, the pronouncements were unbecoming. “How can you say the actions taken in pursuant of a law are set aside, and then say you are not delving into the validity of the said law?” he queried.
Prof. Yadudu said further that the judge had more or less held that he lacked jurisdiction on the issue by transferring the case to another judge, but still went ahead to set aside the governor’s actions.

He said that the ex-parte order should no longer be of any currency because it is being challenged at the Appeal Court, and the judge himself admitted knowledge of this by granting a stay of proceedings and also deciding not to grant an order to nullify the law.

“All these are avoidable. It is not helpful for the judicial process. It is strange and doesn’t speak well of the judge. The question of whether the governor’s actions came before and after the exparte order is a question of fact or evidence. It seems from the record that the order came after,” he said.

Continue Reading

Headlines

Governing council: ASUU BUK rejects Gawuna’s appointment, favours Udoma’s return

Published

on

Nasiru Yusuf Ibrahim

 

 

The Academic Staff Union of Universities (ASUU), Bayero University Kano, BUK chapter during the weekend rejected the appointment of Kano top flight politician, Dr Nasiru Gawuna into the Governing Council of the second generation tertiary Institution.

 

KANO FOCUS reports that the Chairperson, Prof. Ibrahim Tajo Suraj said that the process that led to the appointment of politicians into the Governing Council of the nation’s citadel of learning contravened the relevant laws that guided such appointment.

 

Addressing newsmen in its secretariat, Comrade Siraj explained that “I must admit that we are not happy over the decision of the federal government to appoint hard core politicians into the Governing Council.

 

Prof. Siraj stressed that “the criteria for such appointments is explicitly clear, as it favoured the appointment of technocrats, academic to the Council”.

 

The Chairperson maintained that the sack of former Council with a constitutional mandate of

4 years tenure, after one year in office was a rape on the rule of law.

 

He therefore called on the federal government to reinstate Senator Udo Udoma led Governing Council to complete their term in the interests of the rule of law

 

Siraj stressed that “the scenario is just like sacking an executive governor of a state after just one in office, and you went ahead to assume that all is normal, no, this is rape on the rule of law.”

 

Ibrahim Tajo Suraj, earlier had led (ASUU), Bayero University Kano branch, on a peaceful protest on Friday demanding the federal government to pay their entitlements and implement the 2009 ASUU/FG Agreement.

 

Prof. Ibrahim Tajo Suraj, said the action was in compliance with the directive by the national body to all its branches to organize protests within their campuses on account of the federal government’s failure to pay their entitlements.

Continue Reading

Trending