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NCC enlightens BUK students on rights, privileges as telecoms consumers

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NCC Management and Bayero University staff

Nasiru Yusuf

 

 

The Nigerian Communications Commission (NCC) has hosted another edition of Campus Conversation (CC), at the weekend in Bayero University, Kano (BUK), where officials of the Commission engaged in intensive enlightenment of students of the varsity on their rights and privileges as telecoms consumers.

KANO FOCUS reports that the Campus Conversation is a sub-programme of the Telecom Conversations (TCs), a modified consumer information and education outreach programme in the purview of NCC’s Consumer Affairs Bureau (CAB).

It consists of six sub-programmes, all conceived to target different categories of telecom consumers in order to empower them with the right information they require to make informed decisions.

Addressing a large gathering of students during the CC recently, the Director, Consumer Affairs Bureau, NCC, Efosa Idehen, said the Conversation at BUK is the fourth edition in a series, organized to enlighten the student segment of telecom consumers about their rights, privileges and obligations to enhance quality of experience in respect of telecom services.

Represented by the Head, Consumer Policy Development and Monitoring, Hafsat Lawal, Idehen said the objective of the CC is to ensure that telecom consumers on university campuses are adequately informed and educated on their rights and privileges.

Head, Consumer Policy Development and Monitoring, Hafsat Lawal, Idehen

Additionally, Idehen said, through the Conversation, students as telecoms consumers are able to acquire knowledge to make informed decisions and be able to protect themselves from unwholesome practices by service providers.

The Director Consumer Affairs outlined numerous channels the NCC had emplaced for aggrieved consumers to seek redress.

These channels include the NCC Consumer Portal through which consumers can lodge complaints and also learn about consumer-centric activities of the Commission.

Other initiatives include the NCC 622 toll-free number, a second-level complaint mechanism for telecoms consumers to escalate complaints earlier lodged with their service providers which have not been addressed satisfactorily.

The Director also mentioned NCC’s corporate social media handles on Facebook, Instagram, and LinkedIn, as well as through correspondence via the NCC official email address (ncc@ncc.gov.ng).

Idehen told the students to take advantage of all the NCC channels of communication to get redress in terms of resolution of their telecom service-related complaints.

Also speaking at the event, NCC’s Director, New Media and Information Security, Alhassan Haru, emphasised the importance of cyber awareness and vigilance.

He said as NCC works with all stakeholders to enhance accessibility to the Internet for more people, cyber criminals are also on the prowl to defraud unsuspecting users of the Internet.

Thus, Haru said, “We constantly encourage the youths, especially students in universities, who are the largest individual users of the Internet to use Internet for legitimate activities and more importantly to be conscious of cyber criminals.

So, at NCC, we also ensure that we educate you in order to ensure a safe cyberspace space experience for all Nigerians.”

Earlier in her welcome address, the Head, Consumer Information and Education at NCC, Mistura Aruna, said the Commission had put in place a number of consumer-centric initiatives that CAB has been mandated to take to all shades of stakeholders.

She added that this mandate is in line with the NCC’s Strategic Management Plan (SMP) and other policy documents of the Federal Government, all of which have been streamlined in the Commission’s Strategic Vision Plan (SVP) 2021-2025 with emphasis and focus on strengthening consumer protection and empowerment.

The students, who participated at the event, enthusiastically engaged in the conversation process, asking questions to seek more clarification on telecom service-related services.

Cross section of students at the event

The Commission also distributed Information, Education and Communication (IEC) materials to the students so they can easily reference for effective and rewarding engagement with their service providers and the Commission.

Besides Campus Conversation, other types of the Telecom Conversations are: Telecom Public Sphere, Market Conversation, Professionals’ Dialogue, Village Square Dialogue, and the NYSC Sensitization.

A statement sent to KANO FOCUS by NCCs spokesperson Director Public Affairs Ikechukwu Adinde said the conversation had earlier taken place at the University of Abuja, University of Benin, and the University of Nigeria, Nsukka.

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“As You Sow, So Shall You Reap”: Imam Reminds Muslims of Divine Justice

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Nasiru Yusuf Ibrahim

 

Imam Nura Garba Mato has urged Muslims to remain conscious of their actions, saying that divine reward and punishment often correspond to the nature of people’s deeds.

 

KANO FOCUS reports that the imam made the call while delivering a Friday sermon at Jami’u Ansar wal Muhajirun Jumaa Mosque, Cotton Ginnery Layout, Zawaciki, Kano State.

 

The sermon, titled “Al-Jazā’u Min Jinsil-‘Amal” (Recompense Is According to the Nature of Deeds), focused on the Islamic teaching that people’s actions have consequences and that good deeds attract divine reward.

 

Imam Mato said Allah had established enduring principles in human life that do not change, urging Muslims to understand these principles and allow them to guide their conduct.

 

He explained that one of these principles was that recompense corresponds to the nature of one’s actions, stressing the importance of living righteously and fulfilling one’s responsibilities to Allah and fellow human beings.

 

The imam called on Muslims to observe *taqwa* (consciousness of Allah), remain steadfast in their faith and follow the teachings and traditions of Prophet Muhammad (peace be upon him).

 

He also highlighted the importance of helping people in difficulty, easing the burdens of others and showing compassion to fellow Muslims.

 

Quoting a prophetic tradition, the imam emphasised that whoever relieves a Muslim of a hardship in this world will receive relief from Allah on the Day of Resurrection.

 

He further explained that whoever conceals the faults of a fellow Muslim would receive Allah’s concealment of their faults on the Day of Resurrection, while those who make things easier for people in difficulty would receive Allah’s assistance in this world and the Hereafter.

 

The sermon also underscored the importance of supporting others, noting that a Muslim’s relationship with Allah should be reflected in their treatment of fellow human beings.

 

Imam Mato urged Muslims to reflect on their deeds and recognise that their conduct carries consequences, encouraging them to embrace good actions, assist those in need and uphold the teachings of Islam in their daily lives.

 

He stressed that Muslims should make righteousness, compassion and service to others central to their lives in pursuit of Allah’s pleasure and success in the Hereafter.

 

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Kano Govt Orders Retired Civil Servants to Vacate Offices, Hand Over Government Property

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Nasiru Yusuf Ibrahim

 

The Kano State Government has directed all civil servants who have attained their statutory retirement age or completed the required length of service to immediately vacate their offices and hand over government property in their possession.

 

KANO FOCUS reports that the directive was contained in Circular issued on Tuesday by the Establishment Directorate, Office of the Head of Civil Service, Kano State.

 

The circular, signed by the Permanent Secretary, Establishment, Abba A. Danguguwa, on behalf of the Head of Civil Service, was titled: “Unauthorized Continuance in Service After Statutory Retirement by Civil Servants in Ministries, Departments and Agencies (MDAs) of Government – Call for Immediate Handing Over of Official Documents, Properties.”

 

The government said it had observed that some civil servants continued to remain in office and operate in official capacities after reaching their statutory retirement period.

 

According to the circular, such conduct was a “negation to the reputation of the Civil Service of Kano State,” noting that the service had a long-standing tradition of ensuring seamless transition by retiring civil servants.

 

It described the continued stay in service after retirement as a direct infraction and aberration of relevant provisions of the State Civil Service Rules and other applicable service regulations.

 

The government stressed that it was legally and administratively untenable for any officer to remain in service or perform official functions beyond the statutory limit.

 

Consequently, all civil servants who had retired either by age or length of service were directed to immediately exit and hand over all official documents, government property and duties to their immediate subordinates in their respective ministries, departments and agencies.

 

The circular also directed all Accounting Officers, including Permanent Secretaries and Chief Executives, as well as Directors of Administration and Personnel Management, to ensure strict and immediate compliance with the directive.

 

It warned that any officer found aiding, abetting or condoning the continued stay of a retired officer in service would face appropriate disciplinary action in accordance with the Civil Service Rules.

 

The directive takes immediate effect, the circular stated.

 

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Kano Settles N32bn Pension, Gratuity Liabilities, Says Gov Yusuf

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Nasiru Yusuf Ibrahim

 

Kano State Governor Abba Kabir Yusuf says his administration has settled approximately N32 billion out of the N48 billion inherited backlog of gratuities and related liabilities owed to retirees in the state.

 

KANO FOCUS reports that Gov Yusuf disclosed this on Thursday while addressing residents at the 66th Independence Anniversary celebration held at the Sani Abacha Indoor Stadium in Kano.

 

The governor said the government had also sustained the regular payment of monthly pensions while increasing the minimum monthly pension from N5,000 to N20,000.

 

He said the welfare of workers and pensioners remained a priority of his administration, citing timely payment of salaries, improved remuneration and measures aimed at strengthening the public service.

 

According to him, the state has maintained the practice of paying workers’ salaries on or before the 25th of every month while implementing the N71,000 minimum wage for civil servants.

 

Gov Yusuf also said his administration was sponsoring public servants for professional training, including programmes at the Administrative Staff College of Nigeria (ASCON), to strengthen their administrative and leadership capacity.

 

He reaffirmed the government’s commitment to building a professional and motivated workforce, while ensuring that the contributions and sacrifices of serving workers and retirees were recognised and treated with dignity.

 

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