News
Excellent quality of service non-negotiable in telecom industry – Maida
Nasiru Yusuf Ibrahim
The Executive Vice Chairman/Chief Executive Officer of the Nigerian Communications Commission (NCC), Dr. Aminu Maida has said that quality of service in the telecommunications sector is non-negotiable as he called for industry collaboration to make this a reality.
KANO FOCUS reports that Maida, who spoke in Lagos at an interactive session with chief executive officers in the industry on Thursday, assured of collaborations within the industry and commitment to transparency in the telecom ecosystem.
He told the industry chieftains to appreciate that they have a very important role to play in an industry to consolidate on the achievements already recorded in the sector, which is an enabler of Nigeria’s digital economy.
Speaking as his confirmation as the substantive chief executive officer of the Commission was taking place at the Senate Chambers, Maida noted that the expectations of telecom consumers are very high.
“People actually expect telecom services to work. I don’t think they really appreciate what it takes to deliver these services. So, it has come to a stage they just see telecom service as utility like water and electricity. Like a social service, it needs to work. We need to really come together in the industry and deliver value to the customer,” he said.
He also spoke about compliance to industry regulations and standards. “When it comes to compliance, this is an area where we are going to be placing a lot more focus, and things are going to be a lot more urgent. I am not going to be asking for compliance after the fact. That is going to be a very key area of focus for me.
“So, we owe it to ourselves to benchmark ourselves against the best, not against other sectors. We have to just take ourselves as setting the benchmark for every person else. So, let people compare and say we have to be as good as telecom.”
On broadband, Maida said the Commission has a very short time to do so much. “A lot has been done with the Infrastructure Company (InfraCo) licensing. We just have to re-imagine, look at it again, and see whether that is the right approach and re-imagine how we approach it. We now need to start getting into the states, and perhaps we might need to sit down and see how we can do that differently. Again, on the broadband issue, we need to increase the investment,” he said.
The new NCC boss said that he considered operating entities as a very crucial segment of the national telecom development, hence his desire to hear directly from industry CEOs about the issues, challenges, and opportunities.
“We also have to be clear that this is not just a conversation about you representing your shareholders. This is a conversation about Nigeria. This is a conversation about moving Nigeria forward. So, your shareholders are one part of your stakeholders, but Nigerians are also another critical, in fact, your most important stakeholders. So, this conversation is going to be about you having your shareholders, but you also have Nigerians to whom you will have to deliver services,” he said.
The CEOs, who expressed delight at the consultative approach of the EVC, promised to work closely in support of Maida’s mandate.
President of the Association of Telecommunications Companies of Nigeria (ATCON), Tony Emoekpere, said the industry is reassured by the steps that Maida has taken in convening the interactive session. “We are really encouraged that your first action is to meet with us here at this interactive session. What you have done to invite us here to hear what we have to say is the right step,” he said.
Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON), Gbenga Adebayo, commended the interactive session for providing a platform for discussing the issues in the industry. He said the approach of the new boss of the NCC is very promising.
Headlines
BUK probes student over alleged Facebook fraud
Nasiru Yusuf Ibrahim
The management of Bayero University, Kano (BUK) has commenced a preliminary investigation into allegations linking a person reportedly identified as one of its students to acts of online impersonation and financial misconduct circulating on social media.
In a statement issued by the Director of Public Affairs, Lamara Garba, on behalf of the Registrar, the university said it had taken note of the claims being discussed in public commentary and across various online platforms.
The statement noted that BUK maintains strict standards of conduct, discipline, and character for all students throughout the duration of their studies, adding that any behaviour capable of bringing the name and reputation of the institution into disrepute is treated with the utmost seriousness.
According to the university, the alleged actions of an individual student should not be seen as a reflection of the values or character of Bayero University Kano as an institution.
“In view of the allegations, the University has commenced a preliminary inquiry to ascertain the facts surrounding the matter. The appropriate University authorities are reviewing the issue in line with the institution’s established rules and disciplinary procedures governing students’ conduct,” the statement said.
The management also commended the public-spirited efforts of Professor Farooq Kperogi and other individuals who provide financial assistance to students in need, particularly by supporting registration fees and other educational expenses.
The university noted that such acts of generosity continue to play an important role in expanding access to education and supporting deserving students.
BUK assured members of the public that if the allegations are substantiated, appropriate disciplinary measures will be taken in accordance with the university’s regulations and relevant laws.
The institution also urged the public to allow the investigative process to run its course and to refrain from speculation or the spread of unverified information.
Headlines
Gov. Yusuf relieves Kano Head of Service of appointment
Ibrahim Khalil
The Governor of Kano State, Abba Kabir Yusuf, has relieved the State Head of Service, Alhaji Abdullahi Musa, of his appointment with immediate effect.
KANO FOCUS reports that the development was disclosed in a statement issued on Tuesday evening by the Director-General, Media and Publicity, Government House Kano, Sunusi Bature Dawakin Tofa.
According to the statement, the decision forms part of the ongoing efforts of the current administration to reposition the state civil service for greater efficiency, discipline, and improved service delivery across government institutions.
Governor Yusuf expressed appreciation to the outgoing Head of Service for his contributions and dedication to the service of Kano State during his tenure.
“We wish him the best in his future endeavours and pray for his continued success in all aspects of life,” the governor said.
The governor also directed that Hajiya Bilkisu Shehu Maimota, Permanent Secretary, Administration and General Services at the Cabinet Office, should serve as Acting Head of Service pending the appointment of a substantive replacement.
The statement further directed the outgoing Head of Service to hand over the affairs of the office to the acting Head of Service no later than Wednesday, March 11, 2026.
News
Disabled student seeks urgent fix for faulty elevator at Northwest University Kano
Nasiru Yusuf Ibrahim
A student of Information and Communication Technology (ICT) at Northwest University Kano has appealed to the university management and relevant authorities to urgently repair a faulty elevator at the institution’s city campus, saying the situation has made access to lectures extremely difficult for him and other students with disabilities.
KANO FOCUS reports that the student, Aminu Jaafar Muhammad, popularly known as Alamein, made the appeal in a post shared on social media, where he narrated the challenges he faces attending lectures at the Ado Bayero City Campus, Kofar Nassarawa.
Muhammad, a Level 300 student preparing to enter his final year, said he lives with a physical disability affecting one of his legs. According to him, the Faculty of Computing, where he studies ICT, holds lectures on the sixth to ninth floors of the campus building, while the elevator meant to provide access to the upper floors has remained out of service.
He explained that due to the faulty lift, his colleagues are forced to carry him up the stairs every day in order for him to attend classes.
“Every day my colleagues carry me from the ground floor to at least the sixth floor, which involves climbing more than 100 stairs,” he said, describing the act as a remarkable show of solidarity from fellow students.
Muhammad noted that during his first year at the university he studied at the main campus, where there were fewer stairs. In his second year, he said the elevator occasionally functioned, but when it broke down again his classmates had to assist him several times a week to reach lecture halls upstairs.
He revealed that he had earlier written to the university management requesting that lectures for his faculty be relocated either to the main campus or to lower floors of the building to make access easier. However, he said the letter, submitted over a year ago, has yet to receive a response.
The student also recalled that during a visit by Kano State Governor Abba Kabir Yusuf following a fire incident at the campus last year, a new elevator was reportedly donated to the university. According to him, the facility is yet to become operational.
While expressing appreciation to his classmates for their continued support, Muhammad said he decided to speak out because the situation affects not only him but other persons with disabilities on campus.
“I know my colleagues have never complained, but I understand that it is not easy for them. I believe raising the issue can bring change and benefit many others,” he said.
He appealed to the university management and relevant authorities to either relocate the lecture venues to accessible floors or ensure that the elevator is repaired and functioning properly.
Muhammad also called on members of the public and stakeholders to help amplify his appeal so that it reaches those in a position to address the situation.
He expressed hope that resolving the challenge would allow him and other affected students to focus on their studies without unnecessary physical barriers.
