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NCC Attends Argungu Festival, Carries out Consumer Education

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Nasiru Yusuf

The Nigerian Communications Commission (NCC) has leveraged its presence as a collaborating partner at this year’s Argungu International Fishing and Culture Festival (AIFCF) to undertake a robust education of telecoms consumers attending the event about their rights, privileges as well as their obligations as critical stakeholders in the telecommunications industry.

The historic event, which dates back to 1934 was first organised in honour of a visiting Sultan of Sokoto, the Late Malam Hassan Dan Mu’azu, to mark the end of hostility between jihadists and the Kabawa.

Held annually in Argungu town, Kebbi State, this year’s edition of the five-day festival started on Tuesday, March 10, 2020 and it is expected to end on Saturday, March 14, 2020. Each year, the festival attracts participants from private and public sectors both within and outside the country.

The festival, thus, offers the NCC the opportunity to interact with a large number of telecom consumers attending the festival to educate them on their rights and privileges as telecoms consumers, and also to enlighten them on various consumer-centric actions and policies of the NCC.

As a programming partner to AIFCF 2020, the NCC participated at the Symposium and Grand Finale Inter-States Quiz and Essay Writing Competition, which marked the opening activities of AIFCF 2020.

This aspect of the festival, which was well attended by traditional rulers, other community leaders and other participants from the public and private sectors, members of the academa and as well as tourists, held
at the Conference Hall of the Presidential Lodge in Birnin- Kebbi.

The NCC seized the opportunity of the symposium to educate and sensitise participants on the procedures for reporting and resolving telecom services-related challenges. Importantly, telecom consumers were informed that the process begins with filing a complaint to service providers.

Consumers were also informed on their right to escalate their complaints to NCC in cases where they are not satisfactorily attended to by their service providers. In this case, consumers were ask to dial the 622 toll-free number provided by NCC.

The NCC also enlightened the consumers on the Do-Not-Disturb (DND) 2442, where a consumer is required to simply send “STOP” as a text message to the short code, 2442, in order to completely stop unsolicited Short Messaging Services (SMS), or to send “HELP” to 2442”, to select the kinds of SMS or Value-Added Services (VAS) they may wish to receive.

The Commission also sensitised participants on the availability of 112 toll-free number which telecom consumers and other citizens can dial in emergency situation, in order to access help from emergency response agencies (ERAs) through the Emergency Communication Centres (ECCs). Eighteen of the ECCs has so far been built by the NCC in different states. The Commission is also in the process of building ECCs in remaining states in the Federation.

The Consumers were also enlightened on the dangers of using improperly-registered Subscriber Identification Module (SIM) cards. They were enjoined to ensure proper registration of their SIM cards to avoid being disconnected on the mobile networks.

The NCC team also urged the consumers to leverage Mobile Number Portability (MNP) to seamlessly migrate from their original network to any of the other networks they prefer without losing their SIM numbers.

Participants at the Festival were equally informed of the opportunities that abound in the telecoms sector. For instance, the kinds of licenses they can obtain to start small scale businesses in the telecoms sector.

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EFCC Grills Rabiu Kwankwaso

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Rabiu Kwankwaso

Nasiru Yusuf

The Economic and Financial Crimes Commission (EFCC) on Saturday grilled former governor of Kano State, Rabiu Musa Kwankwaso over allegations of abuse of office, diversion of public funds and fraudulent allocation of government properties to cronies.

KANO FOCUS reports that Kwankwaso, a chieftain of the Peoples Democratic Party, was first invited by the EFCC in September but failed to honour the invitation as reported by Channels TV.

An associate of the politician informed Channels Television that Kwankwanso may have been invited in relation to a petition by some retired employees of the Kano State Government.

The retired employees had told the EFCC that the former governor mismanaged pension remittances to the tune of N10 billion between 2011 and 2015, to fund a housing project for his cronies.

EFCC spokesperson, Wilson Uwujaren did not comment on the interrogation of the former governor when contacted on Saturday.

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Crisis rocks Kano APC as Ganduje, Shekarau hold parallel Congress

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Aminu Abdullahi

Crisis rocked Kano chapter of All Progressive Congress (APC), as Governor Abdullahi Umar Ganduje and faction loyal to former governor of Kano and serving Senator Ibrahim Shekarau held parallel state congress.

KANO FOCUS reports that while Ganduje group held their congress at Sani Abacha stadium, faction loyal to Shekarau had their own at Janguza town, Tofa local government area.

Ganduje’s led group endorsed Abdullahi Abbas as state chairman of APC for a second term in a consensus arrangement, while the faction loyal to Shekarau announced Ahmadu Haruna Zago as newly elected chairman of APC in Kano state.

Reports shows that the security have earlier disrupted Shekarau’s camp congress at Sani Abacha youth centre and sealed the premises before they moved to Janguza where they held the election.

Below are some pictures of the parallel Congress.

Governor Abdullahi Ganduje while voting at Sani Abacha stadium

 

Governor Abdullahi Ganduje with APC chieftains

 

Delegates at Sani Abacha stadium

Ballot box

Factional chairman of Kano APC Ahmadu Haruna Zago

Ahmadu Haruna Zago and Abdilkadir Jobe

APC factional congress at Janguza

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NCC moves to address poor network service at densely populated Kano markets – Prof Danbatta.

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Prof. Umar Garba Danbatta

Nasiru Yusuf

 

The Executive Vice Chairman of the Nigerian Communication Commission (NCC) Umar Garba Danbatta says the commission will address the poor network at Kantin Kwari, Sabongari Singer and Kurmi markets.

KANO FOCUS reports that Danbatta announced revealed this while responding to complaint raised by a participant at a two day stakeholders consultative meeting tagged ‘talk to the regulator’ organised by Nigerian Communications Commission in Kano.

The complainer noted that that there is poor telecommunications service in Kantin Kwari, Sabongari, Singer and Kurmi markets in Kano metropolitan area.

Danbatta responded that the commission will deploy investigative team to determine the nature of the problem and proffer solution.

Prof. Umar Garba Danbatta

“We have the capacity to monitor the performance of MNOs, that is the most important thing. Because of this valid observation by our stakeholder, we are going to direct our searchlight in those areas where we think the quality of service needs to improve.

“And if it is necessary, we will send the investigative team what is the nature of the quality of service in such places with a view to improve the quality of the service,” Danbatta said.

The Executive Vice Chairman explained that the commission considers stakeholder feedback “as a critical component of our forward – looking regulatory model.”

Prof. Umar Garba Danbatta with senior management staff of NCC

“Hence, the overarching objective of this forum is to get direct feedback from our licensees on how we, as a regulator, are meeting your expectations, and on areas where we can improve our regulatory service, particularly those that have to do with licensing.

“We also intend to use this forum to seek your support for the several initiatives that the commission has carefully developed in our quest to enhance market opportunities for all our licensees.”

Danbatta added that the commission will focus it’s energies for the next five years on five strategic pillars.

Participants

The pillars according to him include “organisational renewal for operational efficiency and regulatory excellence.

“Facilitate the provision of infrastructure for a digital economy which fosters national development.

“Improve quality service (QoS) for enhanced consumer quality of experience (QoE).

“Promote fair competition, inclusive growth, increased investment and innovative services as well facilitate strategic collaboration and partnership.”

Participants

He disclosed that the federal government has articulated a number of critical policy objectives for the sector such as those articulated in the National Digital Economy Policy and Strategy (NDEPS), the Nigerian National Broadband Plan (2020-2025), the Revised National Digital Identity Policy for SIM Registration among others.

He added that the instruments require the full and unalloyed commitment of all stakeholders to ensure their successful implementation, and the meeting in Kano would provide a veritable channel for licensees’ buy-in.

Participants

In his address the Director of Licensing and Authorisation Department, Mohammed Babajika, said the commission is further liberalising the telecoms industry by finalising the framework for Mobile Virtual Network Operators (MVNOs) and is currently reviewing existing regulations.

“The Commission is also finalising the Information Memorandum (IM) for 5G deployment, emerging trends like Internet of Things (loT), Artificial Intelligence (AI), Over The Top (OTT) Services and Big Data Analytics, all aimed at initiating strategies to improve service delivery that is accessible and affordable.

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