News
COVID-19: How NCC mitigates pandemic impact on telecoms operators, subscribers
Nasiru Yusuf
The Nigerian Communications Commission (NCC) says it has taken actions to mitigate the impact of the Covid-19 pandemic on the quality of service delivery by telecommunications networks.
Kano Focus reports that the Executive Vice Chairman of the NCC, Umar Garba Danbatta disclosed this at the 1st Virtual Telecom Consumer Parliament hosted by the commission in Abuja.
Mr Danbatta said the pandemic has caused as much as 800% demand hike in data usage and volume of calls for some operators.
He said that underlines the importance of ensuring quality of service delivery and quality of experience for telecoms consumers.
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He said the NCC in conjunction with the supervising Ministry developed e-platforms to handle all requests from the licensees to ensure that regulatory services are provided to sustain service delivery to subscribers.
He said the NCC also approved and encouraged resource sharing among network operators and secured Right of Passage for all telecommunications companies and suppliers for easy movement during the lockdown.
These measures according to him enabled the operators to service their base stations and ensured seamless services for telecom consumers who increasingly relied on the networks during the pandemic.
The EVC added that the NCC, working with the ministry is resolving the problem of high cost of Right of Way (RoW) with the Nigerian Governors Forum.
“The Commission is hopeful that with the reduction in RoW, which will automatically result in reduction in capital expenditure by the network operators, telecom companies will sooner than later reciprocate the gesture by making their services more affordable to Nigerians,” he said.
Mr Danbatta said regulatory efforts have also resulted in Presidential approval directing security agencies to protect ICT and telecom facilities as critical national assets.
He said this has helped to safeguard telecom infrastructure for the greater role telecom has to play with the outbreak of Covid-19 pandemic.
Meanwhile, Danbatta has strongly charged the service providers to constantly upgrade and expand their network capacity in order to deliver high quality of service to their consumers.
Panel highlights challenges
In his presentation, the Executive Commissioner, Stakeholder Management, Adeleke Adewolu showed the various Quality of Service indicators for the second quarter of the year across the networks and how the consumer Quality of Experience compared with the parameters based on the voice of the consumer survey conducted by the Commission.
Mr Adewolu highlighted the challenges facing operators, which impact negatively on quality of service to include fibre cuts, vandalism and theft of telecommunications site equipment.
A panel session of telecoms operators, who participated virtually in the TCP, was held and moderated by the Director, Consumer Affairs, NCC, Efosa Idehen.
The panel session addressed issues of network capacity upgrade, change in consumer data consumption behavior, implementation of agreed Consumer Complaints and Service Level Agreement (CC/SLA), consumer education as well as general issues around quality of service and quality of experience by the over 192 million telecom consumers in the country.
Headlines
BUK probes student over alleged Facebook fraud
Nasiru Yusuf Ibrahim
The management of Bayero University, Kano (BUK) has commenced a preliminary investigation into allegations linking a person reportedly identified as one of its students to acts of online impersonation and financial misconduct circulating on social media.
In a statement issued by the Director of Public Affairs, Lamara Garba, on behalf of the Registrar, the university said it had taken note of the claims being discussed in public commentary and across various online platforms.
The statement noted that BUK maintains strict standards of conduct, discipline, and character for all students throughout the duration of their studies, adding that any behaviour capable of bringing the name and reputation of the institution into disrepute is treated with the utmost seriousness.
According to the university, the alleged actions of an individual student should not be seen as a reflection of the values or character of Bayero University Kano as an institution.
“In view of the allegations, the University has commenced a preliminary inquiry to ascertain the facts surrounding the matter. The appropriate University authorities are reviewing the issue in line with the institution’s established rules and disciplinary procedures governing students’ conduct,” the statement said.
The management also commended the public-spirited efforts of Professor Farooq Kperogi and other individuals who provide financial assistance to students in need, particularly by supporting registration fees and other educational expenses.
The university noted that such acts of generosity continue to play an important role in expanding access to education and supporting deserving students.
BUK assured members of the public that if the allegations are substantiated, appropriate disciplinary measures will be taken in accordance with the university’s regulations and relevant laws.
The institution also urged the public to allow the investigative process to run its course and to refrain from speculation or the spread of unverified information.
Headlines
Gov. Yusuf relieves Kano Head of Service of appointment
Ibrahim Khalil
The Governor of Kano State, Abba Kabir Yusuf, has relieved the State Head of Service, Alhaji Abdullahi Musa, of his appointment with immediate effect.
KANO FOCUS reports that the development was disclosed in a statement issued on Tuesday evening by the Director-General, Media and Publicity, Government House Kano, Sunusi Bature Dawakin Tofa.
According to the statement, the decision forms part of the ongoing efforts of the current administration to reposition the state civil service for greater efficiency, discipline, and improved service delivery across government institutions.
Governor Yusuf expressed appreciation to the outgoing Head of Service for his contributions and dedication to the service of Kano State during his tenure.
“We wish him the best in his future endeavours and pray for his continued success in all aspects of life,” the governor said.
The governor also directed that Hajiya Bilkisu Shehu Maimota, Permanent Secretary, Administration and General Services at the Cabinet Office, should serve as Acting Head of Service pending the appointment of a substantive replacement.
The statement further directed the outgoing Head of Service to hand over the affairs of the office to the acting Head of Service no later than Wednesday, March 11, 2026.
News
Disabled student seeks urgent fix for faulty elevator at Northwest University Kano
Nasiru Yusuf Ibrahim
A student of Information and Communication Technology (ICT) at Northwest University Kano has appealed to the university management and relevant authorities to urgently repair a faulty elevator at the institution’s city campus, saying the situation has made access to lectures extremely difficult for him and other students with disabilities.
KANO FOCUS reports that the student, Aminu Jaafar Muhammad, popularly known as Alamein, made the appeal in a post shared on social media, where he narrated the challenges he faces attending lectures at the Ado Bayero City Campus, Kofar Nassarawa.
Muhammad, a Level 300 student preparing to enter his final year, said he lives with a physical disability affecting one of his legs. According to him, the Faculty of Computing, where he studies ICT, holds lectures on the sixth to ninth floors of the campus building, while the elevator meant to provide access to the upper floors has remained out of service.
He explained that due to the faulty lift, his colleagues are forced to carry him up the stairs every day in order for him to attend classes.
“Every day my colleagues carry me from the ground floor to at least the sixth floor, which involves climbing more than 100 stairs,” he said, describing the act as a remarkable show of solidarity from fellow students.
Muhammad noted that during his first year at the university he studied at the main campus, where there were fewer stairs. In his second year, he said the elevator occasionally functioned, but when it broke down again his classmates had to assist him several times a week to reach lecture halls upstairs.
He revealed that he had earlier written to the university management requesting that lectures for his faculty be relocated either to the main campus or to lower floors of the building to make access easier. However, he said the letter, submitted over a year ago, has yet to receive a response.
The student also recalled that during a visit by Kano State Governor Abba Kabir Yusuf following a fire incident at the campus last year, a new elevator was reportedly donated to the university. According to him, the facility is yet to become operational.
While expressing appreciation to his classmates for their continued support, Muhammad said he decided to speak out because the situation affects not only him but other persons with disabilities on campus.
“I know my colleagues have never complained, but I understand that it is not easy for them. I believe raising the issue can bring change and benefit many others,” he said.
He appealed to the university management and relevant authorities to either relocate the lecture venues to accessible floors or ensure that the elevator is repaired and functioning properly.
Muhammad also called on members of the public and stakeholders to help amplify his appeal so that it reaches those in a position to address the situation.
He expressed hope that resolving the challenge would allow him and other affected students to focus on their studies without unnecessary physical barriers.
