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GSM companies record 9,077 service outages in April – June 2020 – NCC

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Nasiru Yusuf

Major mobile network operators in Nigeria recorded 9,077 cases of service outages from April to June 2020, according to the Nigerian Communications Commission (NCC).

Kano Focus reports that the executive commissioner stakeholder management Adeleke Adewolu disclosed during the first virtual telecommunications consumers parliament in Abuja.

Mr Adewolu said the service outages resulted in unexpected disruptions to quality of service and poor quality of experience by the consumers.

He said 3,585 cases of service outage were caused because network operators were denied access to conduct maintenance operations in their sites.

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He adds that 4,972 cases were caused by fiber cuts due to construction and vandalism while the remaining 520 cases were to generator and battery theft.

Mr Adewolu said NCC has taken measures to reduce cases of outages in Nigeria.

“The Commission approved resource sharing by operators throughout the period of COVID-19 pandemic.

“These include fibre optic cables and other resources in the event of cable cuts and other unforeseen developments.

“We also ensured that the service providers meet the needs of their teeming consumers by securing Right of Passage (RoP) for all telecommunications officials and staff for easy movement during the lockdown.

“This was to ensure ease of movement to service base stations and other telecom facilities and equipment, among others.” Mr Adewolu said.

He therefore called on stakeholders to partner the NCC in enlightening Nigerians on the need to protect telecommunications infrastructure in their domains.

He also charged operators on the need to increase and improve their network capacity following the unprecedented increase in consumer demand.

Mr Adewolu however warned service providers to avoid modifying data plans without informing consumers, putting out advertorials without NCC approval, and changing the titles of promotions from what was approved.

He said NCC will not hesitate to sanction erring operators.

Mr Adewolu said the Consumer Code of Practice requires that once a contract agreement is signed, both parties should adhere to its terms and where a change is required, the validity period should end before any modification.

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EFCC Grills Rabiu Kwankwaso

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Rabiu Kwankwaso

Nasiru Yusuf

The Economic and Financial Crimes Commission (EFCC) on Saturday grilled former governor of Kano State, Rabiu Musa Kwankwaso over allegations of abuse of office, diversion of public funds and fraudulent allocation of government properties to cronies.

KANO FOCUS reports that Kwankwaso, a chieftain of the Peoples Democratic Party, was first invited by the EFCC in September but failed to honour the invitation as reported by Channels TV.

An associate of the politician informed Channels Television that Kwankwanso may have been invited in relation to a petition by some retired employees of the Kano State Government.

The retired employees had told the EFCC that the former governor mismanaged pension remittances to the tune of N10 billion between 2011 and 2015, to fund a housing project for his cronies.

EFCC spokesperson, Wilson Uwujaren did not comment on the interrogation of the former governor when contacted on Saturday.

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Crisis rocks Kano APC as Ganduje, Shekarau hold parallel Congress

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Aminu Abdullahi

Crisis rocked Kano chapter of All Progressive Congress (APC), as Governor Abdullahi Umar Ganduje and faction loyal to former governor of Kano and serving Senator Ibrahim Shekarau held parallel state congress.

KANO FOCUS reports that while Ganduje group held their congress at Sani Abacha stadium, faction loyal to Shekarau had their own at Janguza town, Tofa local government area.

Ganduje’s led group endorsed Abdullahi Abbas as state chairman of APC for a second term in a consensus arrangement, while the faction loyal to Shekarau announced Ahmadu Haruna Zago as newly elected chairman of APC in Kano state.

Reports shows that the security have earlier disrupted Shekarau’s camp congress at Sani Abacha youth centre and sealed the premises before they moved to Janguza where they held the election.

Below are some pictures of the parallel Congress.

Governor Abdullahi Ganduje while voting at Sani Abacha stadium

 

Governor Abdullahi Ganduje with APC chieftains

 

Delegates at Sani Abacha stadium

Ballot box

Factional chairman of Kano APC Ahmadu Haruna Zago

Ahmadu Haruna Zago and Abdilkadir Jobe

APC factional congress at Janguza

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NCC moves to address poor network service at densely populated Kano markets – Prof Danbatta.

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Prof. Umar Garba Danbatta

Nasiru Yusuf

 

The Executive Vice Chairman of the Nigerian Communication Commission (NCC) Umar Garba Danbatta says the commission will address the poor network at Kantin Kwari, Sabongari Singer and Kurmi markets.

KANO FOCUS reports that Danbatta announced revealed this while responding to complaint raised by a participant at a two day stakeholders consultative meeting tagged ‘talk to the regulator’ organised by Nigerian Communications Commission in Kano.

The complainer noted that that there is poor telecommunications service in Kantin Kwari, Sabongari, Singer and Kurmi markets in Kano metropolitan area.

Danbatta responded that the commission will deploy investigative team to determine the nature of the problem and proffer solution.

Prof. Umar Garba Danbatta

“We have the capacity to monitor the performance of MNOs, that is the most important thing. Because of this valid observation by our stakeholder, we are going to direct our searchlight in those areas where we think the quality of service needs to improve.

“And if it is necessary, we will send the investigative team what is the nature of the quality of service in such places with a view to improve the quality of the service,” Danbatta said.

The Executive Vice Chairman explained that the commission considers stakeholder feedback “as a critical component of our forward – looking regulatory model.”

Prof. Umar Garba Danbatta with senior management staff of NCC

“Hence, the overarching objective of this forum is to get direct feedback from our licensees on how we, as a regulator, are meeting your expectations, and on areas where we can improve our regulatory service, particularly those that have to do with licensing.

“We also intend to use this forum to seek your support for the several initiatives that the commission has carefully developed in our quest to enhance market opportunities for all our licensees.”

Danbatta added that the commission will focus it’s energies for the next five years on five strategic pillars.

Participants

The pillars according to him include “organisational renewal for operational efficiency and regulatory excellence.

“Facilitate the provision of infrastructure for a digital economy which fosters national development.

“Improve quality service (QoS) for enhanced consumer quality of experience (QoE).

“Promote fair competition, inclusive growth, increased investment and innovative services as well facilitate strategic collaboration and partnership.”

Participants

He disclosed that the federal government has articulated a number of critical policy objectives for the sector such as those articulated in the National Digital Economy Policy and Strategy (NDEPS), the Nigerian National Broadband Plan (2020-2025), the Revised National Digital Identity Policy for SIM Registration among others.

He added that the instruments require the full and unalloyed commitment of all stakeholders to ensure their successful implementation, and the meeting in Kano would provide a veritable channel for licensees’ buy-in.

Participants

In his address the Director of Licensing and Authorisation Department, Mohammed Babajika, said the commission is further liberalising the telecoms industry by finalising the framework for Mobile Virtual Network Operators (MVNOs) and is currently reviewing existing regulations.

“The Commission is also finalising the Information Memorandum (IM) for 5G deployment, emerging trends like Internet of Things (loT), Artificial Intelligence (AI), Over The Top (OTT) Services and Big Data Analytics, all aimed at initiating strategies to improve service delivery that is accessible and affordable.

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